Returns & Exchanges
At Bonanza Satrangi, we strive to ensure your complete satisfaction with every fashion purchase. If you are not entirely happy with your order, you may return or exchange eligible items within 14 days of delivery.
Initiate Request
Contact our customer service team via email or WhatsApp with your order number and photos of the items you wish to return.
Quality Inspection
Ensure all items are unworn, unwashed, and have the original Bonanza Satrangi tags and packaging intact for a successful approval.
Package and Ship
Securely pack the items with the original invoice and send them to our centralized return warehouse using a trackable courier service.
Refund or Exchange
Once our team verifies the returned goods, we will process your exchange request or issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing